How long does shipping take?
Domestic orders (within the UK) typically arrive within 2–4 working days. International orders are delivered in approximately 4–10 working days, depending on the destination.
Do you ship internationally?
Yes, we offer complimentary international shipping on all orders. Please note that customers are responsible for any customs duties or import taxes that may apply.
Do you offer returns or refunds?
Due to the nature of our jewellery, we do not currently offer returns or refunds. This policy ensures the maintenance of hygiene and quality. If your order arrives damaged or incorrect, please contact us at info@rebareba.com within 14 days of delivery and we will assist you.
Are your pieces water-resistant?
Yes, our gold, gold-plated, and sterling silver pieces are water-resistant. However, we recommend removing them before swimming or showering.
Can I request a custom jewellery piece?
Yes, we offer custom designs on request. Please email info@rebareba.com with your enquiry.
Is your jewellery hypoallergenic?
Yes, all rëba rëba pieces are made with hypoallergenic materials and are suitable for sensitive skin.
When do you restock sold out items?
Some pieces may be restocked depending on availability. For restock updates, feel free to reach out via email or follow us on Instagram @rebaxreba
Can I send an order as a gift?
Of course. All orders are packaged in our signature luxury packaging, perfect for gifting. If you would like to include a personalised note, please email us after placing your order.
How can I contact you?
You can reach us at info@rebareba.com with any questions or concerns.